Refund policy

Thank you for choosing Apex Detective Agency Pvt. Ltd. We strive to provide excellent service to our clients. This Refund Policy outlines our policies regarding refunds for our services.

Refund Eligibility

• No Results: If we are unable to deliver the agreed-upon services or provide the requested information, you may be eligible for a refund. This applies if we are unable to complete the investigation due to circumstances beyond our control or if the information provided does not meet the agreed-upon criteria.

• Cancellation: If you cancel your service before we have started the investigation or provided any information, you may be eligible for a refund. However, if work has already commenced or information has been provided, refunds may be subject to deductions for work already completed.

Refund Process

To request a refund, please contact us at [insert contact information] and provide details of your request. We will review your request and determine if you are eligible for a refund based on our refund eligibility criteria.

Refund Method

• Original Payment Method: Refunds will be issued using the original payment method used for the purchase. If the original payment method is not available, refunds may be issued via an alternative method determined by Apex Detective Agency Pvt. Ltd.

Refund Timeframe

Refunds will be processed within [insert timeframe] of the approval of your refund request. Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution and payment method.

Non-Refundable Fees

• Consultation Fees: Consultation fees or fees for preliminary discussions and assessments are non-refundable.

• Expenses Incurred: Any expenses incurred by Apex Detective Agency Pvt. Ltd. during the course of the investigation, such as travel expenses or third-party fees, are non-refundable.

Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Refund Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at [insert contact information].

By engaging with our services, you acknowledge and agree to the terms of this Refund Policy.